Aqua Premium

Email sales@aquapremium.com.au

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Start Your Warranty Claim

We’re here to help resolve any issues with your product swiftly. Please fill out the form below to initiate your warranty claim. Do not alter or cut any parts of the product before receiving further instructions from us.

Name
Please enter your full name
Address
Enter your email address for claim correspondance
In case we need to reach you quickly
Enter the name or model of the product
Located on the product or in the manual
Briefly describe the issue and any troubleshooting steps you have already attempted

Receipt Details

Click or drag files to this area to upload. You can upload up to 5 files.
Upload a clear photo or scanned image of your receipt or proof of purchase.
Click or drag a file to this area to upload.
Usually found on product label.
Examples of Production Date Stamp Locations
Click or drag files to this area to upload. You can upload up to 3 files.
Upload a clear photo showing the fault if at all possible. Ensure the product make and model are visible.

Upon receipt of your form, our team will review the details and contact you with the next steps. Please await our instructions before taking any further action with the product.

 At this point you are free to throw the item away as a replacement will be sent with your next order.
If a replacement is not available a credit will be processed with the paperwork emailed to you.

Thank you for your cooperation, and we appreciate your patience as we work to resolve your issue.

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